Testimonial

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What a pleasure to have this company take us to Southampton docks in September 2012. They kept us up to date even had to supply another driver to take us down, we were never left wondering about anything. Very pleasant and we will be sure to be using them again.

The Perry family - Broadstairs

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Arrived well on time, very friendly and knew the area well. Would definitely use again :)

Posted by Hannah Myatt on 14 Jan 2017

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"Really pleasant, the driver was friendly and understanding. Would recommend."

Posted on 13th January 2017 by Tobias vockings

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"My driver was Douglas Lawrence who was charming and professional. Helped me in and out of the car and was a gentleman. Good luck to your business. Nancy" on 2 Feb 2017

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"Just perfect!! Rang to say the guy was there. Waiting outside. Very polite. Safe driver and easy door to door! Thank you." - Simon Mallindine on February 19, 2017, 11:16 pm

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Thanks so much for providing the minibus for today. Mark was excellent, patient and courteous with his elderly passengers on what was an emotional day. - Baley on 23.2.17

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"Our driver Nick was great. He arrived on time and was extremely helpful and very friendly. Highly recommended. "

Posted by Suzy Addley on April 30, 2017

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"Prompt, friendly service from a cheerful and informed driver. "

Posted by William Stewart on May 4, 2017

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Fantastic service, thanks again!

Posted by Nathan Baker on June 4, 2017

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"great driver, enjoyed our short time in the UK"

Posted by John Buen on July 6, 2017, 11:46 pm

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"Great friendly service. Was a pleasure to use this company and will do again"

Posted by Robert Ratz on July 7, 2017, 2:23 pm

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"Very good and reliable"

Posted by Doug Davies on July 9, 2017, 7:53 am

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Hi Douglas,

Just wanted to say thank you for the seamless transfers to and from Westenhanger castle on Saturday 15th July for our wedding.

I would have no hesitation in using your services again in the future.

Best regards

the newly married Wendy 'Clark' 

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"Thanks for a smoth transfer from Gatwick and back. Will be using you again to the zoo in August"

Posted by Sarah on July 14, 2017, 10:21pm

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thank you for yesterday much appreciated

Posted by Kristian on July 22, 2017, 3:03pm

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"Excellent in every respect."

Posted by ROY PIERCE on July 29, 2017, 8:51 pm

"Thanks for a wonderful day at Whipsnade Zoo. Nice day as always when we use you"

Posted by Sarah on August 14, 2017, 7:52pm

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Many thanks for the service provided I will be using you in the future and recommending you to others 

Kind regards 

Aaron 

Posted by Aaron on September 6, 2017, 4.48pm

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Mark was excellent you are a great find after many disappointing drivers

Regards 

Hugh

Posted by Hugh on September 6, 2017, 5.23pm

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The friendliness, punctuality and overall everything

Posted by Lynn Wright on October 11, 2017 8.24pm

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Last minute to find bus to get us all and they did it

On time, Very helpful driver

Posted by Joe Waller on October 13, 2017 7.25pm

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These guys were great. Right on time and Nick the driver was very helpful

Posted by Sharron on October 28, 2017 1.25pm

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Was very doubtful at first as first time use them, but they never let us down.

We have now booked a further 6 trips with them

Posted by Shirley on November 2, 2017 9.23am

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Very professional and right on time, Doug was very helpful with our elderly mum

Posted by Alice on November 16, 2017 20.27

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18 hours delayed on flight, and they still got to me on time without any luggage

very professional and very accomodating

Have now got my company using them and we now have 28 day account set up

Posted by Miriam on December 1, 2017 2.33am

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Booked last minute for Christmas do as another company let us down

Not only did they fit us in, but turned up on time and the bus stayed with  us all evening at no extra cost

Posted by Shaun on December 16, 2017 9.24pm

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Excellent travel again and as always on time

Posted by Lee on December 22, 2017 17.37

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Excellent service as always

Posted by C K on December 26, 2017 5.21

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Needed a 10 seater at last minute and these guys really came through. Appreciated everything they did, and driver Nick was very helpful

Posted by Ross on December 30, 2017 at 11.02

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Ever try to get a 16 seater at last minute on New Years Eve?  Thanks Doug and driver Nick for getting us to our venue

Posted by Caroline on January 2, 2018 at 13.54

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Had a good time thanks! Journey there and back was spot on.

Kind regards

Posted by Henry Tucker on May 27, 2018 8.53am

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Journey there and back was spot on as always is when we use Doug

Kind regards

Posted by Cindy Kirkland on May 27, 2018 7:30am

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No hassle travel. Steve our driver arrived 15 mins early so we didnt have to rush

Kind regards

Posted by Jerry on May 27, 2018 10:30am

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Both drivers arrived right on time but only needed the 1 in the end

Very understand. Will use again

Posted by Greg on June 3, 2018

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Nick was great and helpful, Def be booking again. Got all 15 in bus no problem and loads of luggage space

Posted by Helen on June 14, 2018 6:15am

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Had some bad experiance in past, but this company was spot on and both our journeys. Def be using again

Posted by Raymond on June 17, 2018 5am

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As usual, Doug was very helpful and accomodating

Just booked another 4 with him

Posted by Rose on June 19, 2018 22:01

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First time user and was really great for our journey to Ascot

Posted by Gerry on June 21, 2018 23:17

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Thank you Nick for a wonderful day at Ascot. Hope to see you next year

Posted by Ian on June 22, 2018 21:18

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Thank You Nick for such a wonderful drive today back from Stansted

Posted by Harry on June 26, 2018 02:45am

 

Thank You Doug for getting us to the festival and back again today and for the extra stop for such a little charge

Posted by Hayley on June 30, 2018 22:19

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Right on time for our trip to Dover and got a txt to say they was waiting for us on return

Will call you soon for another trip

Posted by terry on July 13, 2018 10:23

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“Only issue was it wouldn’t allow me to book a return trip online. Other than that, perfect service”

Posted By Jonathan Willman on September 22, 2018

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Excellent communication; lovely driver; very reasonable price - thank you so much for such great service :)

Posted by Joanne Pettitt on October 21, 2018

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Hi Doug,

Happy new year.

Just thought I’d let you know that the service provided by yesterday by Pete was excellent as always, I’ve never actually used him before, and he was early for both pick up and drop off so we didn’t need to wait around. Will be using you again when needed this year.

Kind regards

Henry January 1, 2019

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"Amazing service. I booked on line for 11 people. Email correspondence was very quick. The vehicles were on time both ways. I was sent texts when the driver was on his way and rang when they had arrived. The drivers were very friendly and the vehicles very clean and comfortable (especially according to my 85 year old mum who feels lack of comfort very easily- and not shy in voicing her opinion!) We were very impressed and would definitely use them again and recommend them very highly to anyone. Thank you for making our fantastic wedding day complete!"

Posted by Caroline Stares on June 12, 2019, 11:45 am

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Just wanted to say thanks so much for driving us to and from the airport for Hannah's hen on the weekend.

The minibus was lovely, everyone commented on how luxurious it was and Jason was just the best so thanks so much!

Will be recommending you and definitely using you in the future

 

Thanks again

 

Caroline  June 20, 2019

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Fabulous service

Driver arrived early on both trips

We have used others and they have let us down on several occasions

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Posted by Janet On June 30, 2019 at 02:23

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Hi

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I just wanted to say thank you very much for looking after my guests yesterday. No one got lost and they all got there and home in one piece. Brilliant service thank you so so much x

Jenny Brightman July 7, 2019
 

"Perfect service, no fuss, timely and efficient."

Posted by Robin Windley on July 9, 2019, 8:55 am

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"All great, thank you"

Posted by Clare Wilson on July 10, 2019, 11:44 am

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Thanks again Doug for dropping us off and picking us up, great service as always 

Posted By Henry On July 16, 2019 at 17:53

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Service was good yesterday as per usual.

Kind regards, Henry On  Aug 18, 2019 at 20:11

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Hi Douglas thanks for the great service your company gave us last week and a big thanks to Jason the Driver you are a company that we will use again and will recommend to our friends all the best Alan Sexton.

Posted By Alan on September 5, 2019 at 12.02

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Very impressed with the service Tim was on time, very polite & helpful. We will definitely recommend your company and use your service again 

Regards

Juliet Davies

Posted By Juliet Davies on September 15, 2019 at 21.37

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Thank you for checking for the coat, will check at the venue.

Will definitely be using you in the future, great service.

Thanks.

Nadia

Posted By Juliet Davies on October 31, 2019 at 21.37

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Hi there
Re trip on 19.10.19 trip x 2, just wanted to say, your drivers were amazing, a real credit and true ambassadors to your company. Service was great, thank you and we will definitely be using your company again 

Posted By Tony Walters on November 13, 2019 at 17:13

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Very impressed with the service Tim was on time, very polite & helpful. We will definitely recommend your company and use your service again 

Regards

Posted By Anna on November 15, 2019 at 19.23

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I just wanted to say a HUGE thank you for last Saturday

Posted By Linda on December 18, 2019 at 13:10

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Excellent service on New Years Eve. Drivers was early on both  occassions and very helpful. Have already reccommended you to  some of my friends

Posted By Donna on January 2, 2020 at 1:10

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Thanks for the briliant service you supplied. We have told our company and they will be using you again

Posted By Helen on January 7, 2020 at 15:11

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Very impressed thank you. 

Will certainly use again.

Regards Mark

Posted By Helen on February 3, 2020 at 7:45

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Hi Doug
Both drivers were great. Thank you very much for taking care of us.

Hope to be in Thanet again soon

Posted By Benny on March 3, 2020 at 14:13

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Everything went perfectly thank you.

Thank you so much for your excellent, professional service.

Will be recommending your company to everyone!

All the best

Posted By Susan on August 8, 2020 at 13:18

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Everything was perfect for our family day out

Will be using again Covid permitting in near future

Posted by Anabelle September 26, 2020

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Douglas made our family feel safe and reassured the whole time. He went above and beyond to make our journey fun and even had a tub of lollipops 🍭 to offer the children. Many thanks 🙏

Posted by Louise May 22, 2021

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I just wanted to say thank you for the amazing travel arrangements that you and Doug made for our holiday to tattershall lakes. The minibus was immaculate, Doug and nick catered for all our needs and made sure our pick up and drop off was on time and the journey both pleasant and safe. I have already booked the minibus for next year. Many thanks from janet Moulder.

Posted by Janet June 26, 2021

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Excellent service - great driver, on time, clean and safe.

Posted by Kurt Steventon on July 11, 2021

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Superb service friendly and chatty drivers

Posted by Kurt Steventon on July 25, 2021

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Doug our driver was so professional nothing was too much he was attentive efficient and made sure our travel experience was very pleasant.

Posted by Melodie August 8, 2021

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Hi Doug,
Just wanted to say thanks for providing a first class service for me and my clients during our stay in the area.
Neil was brilliant and I didn’t have to think or worry about anything to do with transport at any point.
We’ll certainly be in touch next time we’re here.
Many thanks again,
Posted by Nick on August 25, 2021

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No problems at all. Driver was early on both occasions. We arrived with plenty of time before our event started.

Posted by Ollie B on August 28, 2021

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Thanks for arranging alternative transport when a breakdown of our mini bus occurred. Still arrived on time and picked up on time too

Posted by Kurt Steventon on September 4, 2021

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Thank you Doug for your prompt professional booking and advisory services.
Thank you Shane, our driver, for your happy, courteous and professional manner.

The prompt pick ups and drop offs ensured we had a great start and finish to our outing. We will definitely recommend you to others and will use you for all our outings.
Thank you!

Posted by Julia Szczepanski on September 16, 2021

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An excellent service all round and would certainly use again and recommend

Posted by Joanne Manning on September 21, 2021

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Martin was such a top chap. Really made us feel welcome.

Posted by Michael Davies on September 26, 2021

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So grateful. You were brilliant.

Very helpful. Niel was brilliant. Your company cares for your customers.

Posted by Paul Hutchinson on September 26, 2021

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Always on time and never had any problems. Def use again

Posted by Olly Burnett on September 27, 2021

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Very effective communication, turned up on time both way

Posted by Lorraine Beverley on October 11, 2021

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Hi Douglas

I just wanted to drop u a quick email to say what a pleasant journey we had yesterday. Shane picked us up and waited patiently for us to get sorted before we left. It was a smooth taxi ride and Shane was understanding to my daughters needs, she even complimented him later and asked me if he could come back to collect us for our return journey. Thank u and shane for making a long trip easier.

Kind regards

Amanda Hughes

Posted by Amanda Hughes on October 21 2021

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Replied promptly with our initial inquiry and on the day kept in contact throughout the evening of the pickup. Very professional. Will use again. Many Thanks

Posted by Keith Elliott on October 24 2021

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The booking process was very easy 

The driver was on time and very accommodating to our schedule

Posted by Simon Cllifford on November 7 2021

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Very impressed. Thank you.

Posted by Edwina on November 12 2021

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Extremley satisfied with the service we received from Thanet Minibus service. From the first phone call for a quote the whole process was very friendly and efficient.

Great service from the company, we had a wonderful day and it was even better knowing we would not have to worry about getting home , friendly staff and driver . thank you

Posted by Christine Clarke on November 13 2021

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Amazing service. Went over and beyond to accommodate us. Very prompt and loved the little footstall to get in and out of the mini bus

Thank you once again for being accommodating to us

Posted by Melanie Templeman on November 20 2021

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The driver turned up 30 minutes early .but bless him he said no worry I will call back in half an hours which he did. He helped load the van with pushchairs and bags very helpful and safe curtesy driver. Driver was Stephen

Separate driver on the way home everything was the same plus as it was dark he made sure everyone was safety in there own house before he drove off amazing. Driver was Shane

Thanky

Posted by Andrew Turnidge on December 6 2021

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Organisation is brilliant, staff and business was very helpful to us all

Posted by Reece Hardy on December 31 2021

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Hi Doug,

Just wanted to say thanks for the great service for our booking last Saturday… the coach really good and Derek was brilliant also..

The group were really happy.

Posted by Melissa Parry on May 25 2022

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From start to finish there was good communication with quick responses to queries, friendly staff...

Posted by Lisa Ashdown on June 4 2022

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We would like to thank your driver Gokhan who was absolutely amazing.

Such a gentleman and so helpful with all of our passengers. Your service is impeccable and would thoroughly recommend you guys. Thanks you so so much.

Kind regards

Posted by Karen on June 4 2022

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Just wanted to say Martin was very good on Saturday and we had a great time thank you.

Posted by Julie on June 5 2022

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Thank you for the coach service you provided yesterday for Dane Court Sixth Form.

The coaches were clean and the drivers Andrew and Derek were professional and timely. We will definitely use your services again.

Best wishes, Annie Bowen

Posted June 10 2022

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Just a small thank you email for yesterday.

Derek was very friendly and accommodating, couldn't have asked for a better driver.

The Coach was very comfortable and the air conditioning much needed.

Once again thank you for your service which I would not hesitate to use again and would definitely recommend.

Kind Regards

Graham

Thanet Bowls Club

Posted July 17 2022

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Thank you, we are here at the airport and your driver was fantastic.

Georgia Simmons

Posted August 1 2022

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Dear Doug

Just wanted to thank you so very much for the service you and your team provided on Saturday and your support in the lead up to the event.

It all went like clockwork and we were very pleased with the drivers and coaches you provided.

With many thanks again

Kindest regards

Linde

Posted August 4 2022

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Hey guys 

Just wanna say thank you so much for Sunday!!! Absolutely brilliant service. Let me know where I can leave a review and I’ll get everyone on it. 

Driver Derek was amazing!! 

Joanna Sales

Posted August 16, 2022

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The journey was very good. The driver Joel was lovely, friendly, very helpful and accommodating. The weekend we travelled was particularly busy and traffic was exceptionally congested around London. Joel kept us informed regularly of revised timings which was very helpful. He also helped get suitcases right into the hotel. The vehicle was nice, spacious and comfortable although could have been a bit cleaner on the tables and windows. Overall we would definitely recommend and use them again.

Ange Wendells

Posted September 19, 2022

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Easy to book arrived on time and was flexible with drop offs. Gokan our driver was very helpful

Tony Middleton

Posted September 24, 2022

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Just a quick thank you for your excellent service both before our journey and from the driver on the day

So many changes before the trip and was just so effortless

Brown Owl

Posted October 30, 2022

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I just wanted to say what a great job Stuart did for us on Thursday

If we need a minibus again in the fuuture, i will be giving a call and hopefully we can have Stuart as our driver.

Posted November 26, 2022

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Very efficient, great communication and kept me informed. This too was very last minute and this company accommodated this. Excellent price and the mini bus turned up on time and the driver was lovely. Would highly recommend this company

Nicola

Posted December 4, 2022

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Very pleased with Neil excellent service

Sam

Posted December 10, 2022

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Just wanted to say what a credit Kris is to  your compnay

Very polite, Helped the girls in and out of the minibus and had a good laugh along the way  with us

Thanks

Dan

Posted December 18, 2022

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Excellent service, I booked last minute for my sister arriving from Australia. Doug was super efficient and helpful and the driver was fab too!

Michelle

Posted December 27, 2022

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We booked your company for our trip earlier in the year. We asked for the same driver "Chris". He was excellent as before. Thank you.

Simon

Posted December 27, 2022

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Good Morning Mr Lawrence,

 

On behalf of my family and myself I wish to express my thanks for the excellent service that was given on Wednesday afternoon, taking me in my wheelchair on a 'first outing' in it, to my Wife's funeral at Sittingbourne.

 

With excellent time keeping your driver Adam was kind and considerate, making me feel secure at all times. All the difficulties were overcome. Thank you Adam and you Company for providing such a good service, you are already being recommended to people who require wheel chair assisted transport.

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Yours sincerely

Posted January 27, 2023 by Andrew Humphreys 

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Great service again , thank you 

Posted March 12, 2023 by Kerry Smith

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Thank you for helping us out at the last minute when someone else let us down

Was a real  miracle that you had a vehicle spare

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Charlie

Posted April 3, 2023 by Charlie Armstrong

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The booking process was very easy 

The driver was on time and very accommodating to our schedule

Posted April 29, 2023 by Sarah Shambrook

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Brilliant service, was kept up  to  date all through the journey, vehicle was immaculate, driver was smart

Will be booking these guys again for our next trip

Posted July 17, 2023 by Karen

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I just wanted to thank you for the excellent service on Saturday night. Both drivers were on time, friendly and helpful. It gave us a great start and end to the evening

Thanks again

Sheila

Posted July 18, 2023 by Sheila

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Used you for a long time and come back as I’m pleased with the service. Always recommend you to people too and see your vehicles around all the time, which speaks for itself

Posted July 26, 2023 by Henry

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Had a delayed flight but kept driver informed when we landed. Met us at arranged meeting place and bought us back to Ramsgate.

Trevor was brilliant

Posted August 19, 2023 by Peter

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Already recommended you to a friend. Flying to Kos next summer so will book again. Thanks to our driver Andrew again.

Posted August 20, 2023 by Hannah

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